FAQs – Orientation Session for Live Classes
1- How do I login to my class?
Join VL
Steps to join the Orientation & Classes:
- Login to Virtual Learning Portal using the assigned login IDs (through which the students accessed their Summer Break HW)*
- Click on your child’s grade and then click ‘Join Live Class’
- Click your child’s section under your respective campus
- You will be directed to the orientation session (after downloading ZOOM App in case not installed in the system)
2- I do not have a username to login to the portal?
In case if you do not have access to Virtual Learning Portal, email to [email protected] with subject: VLE New Login Request along with the following details:
Name of Student:
Grade and Section:
Campus:
Please note that Virtual Learning logins can only be created for current AIS students.
3- I do not have access to my child’s class?
Please send an email to [email protected].
4- I have clicked the link to join the class but class has not started yet. What should I do?
First ensure that there is a class scheduled at that time in the time table. Close the window and try clicking the link again. In case you failed after these attempts please send an email to [email protected] with your complete details of your child’s class:
Name
Campus
Grade
Section
5- I have been disconnected from the class, what should I do?
Simply join back by clicking the class link.
6- The session ended after 40 min, you got disconnected due to power failure or internet disconnectivity. What should you do?
If your session ends at any time, simply click the link and join again.
7- I have missed my class, what should I do?
We will post the lesson video on Virtual Learning Portal and your child can watch it any time and complete his classwork and homework.
8- I have one gadget to attend online classes. When I will attend my class, how will the siblings manage?
We will post the lesson video on Virtual Learning Portal and your child can watch it any time and complete his classwork and homework. However priority needs to be given to the kids who are in Grade 9 or 10.
9- I am a teacher and I have to take a class every day. How will my child attend his class?
We will post the lesson video on Virtual Learning Portal and your child can watch it any time and complete his classwork and homework.
10- What if I have technological difficulties?
Kindly send an email to [email protected].
11- How will I interact with my teacher in case of any concern?
You can call at a relevant school reception desk to arrange a meeting with the concerned teacher.
If your query is still not resolved please send an email to [email protected]
